We know you’re excited to get your order, and we’re excited to get it to you! Here’s everything you need to know about shipping with J&D Motion.

Order Processing

Most orders take 2-5 business days to process before they’re shipped.

All orders ship from U.S. based warehouses, so you’ll get your items quickly and reliably.

Shipping Timeframes

Once your order is on the way, most packages arrive in 3-6 business days.
We use USPS, UPS, or FedEx – whichever gets your order to you fastest and safest.

Check Your Shipping Address

Please double-check your shipping address before placing your order. If something needs to be corrected:

• Contact Customer Support customersupport@jdmotion.com within 24 hours of placing your order.
• We’ll do our best to fix the address before your order is packed.
• If it’s after 24 hours, we may not be able to update the address, and the package will ship to the originally provided location. You’ll need to retrieve it from that address.

Track Your Order

Want to know exactly where your order is? You can track it anytime.

• Select TRACK YOUR ORDER.
• Enter your Order Number or Tracking Number to see status updates and tracking details.

Friendly Reminders

Occasionally, carriers may have slight delays during busy seasons or holidays. We always strive to get your order to you as quickly as possible. If you ever have questions about your shipment, our Customer Support team: customersupport@jdmotion.com is ready to help!